Channels for Complaints

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The Office of The Ombudsman aims to redress grievances and address issues arising from maladministration in the public sector. Learn more about how to lodge a complaint with them.

http://www.ombudsman.gov.hk/form.html

Should you be dissatisfied with any police action or service, find information in this guide on how to make a complaint against the Police. You can lodge a complaint online through the Police’s e-Report Room.

http://www.police.gov.hk/hkp-home/english/forms/capo/Pol_679.doc

Find out how to lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) about any infringement on your privacy rights related to personal data. You can download the complaint form here.

http://www.pcpd.org.hk/english/enquiries/complaint_proced.html

If you are discriminated against unlawfully because of your sex, marital status, pregnancy, disability or family status, submit your complaint online to the Equal Opportunities Commission here.

http://www.eoc.org.hk/EOC/GraphicsFolder/Complaint.aspx

Check out the various channels through which you can make corruption complaints or enquiries to the Independent Commission Against Corruption (ICAC).

http://www.icac.org.hk/en/report_corruption/ip/index.html

Find out how to lodge a complaint against obscene or indecent articles.

http://www.tela.gov.hk/english/education_4.htm

As environmental issues may have impact on our daily lives, various Government departments have established their helpdesk to handle enquiries and complaints from the public. Find out which department to contact, and how to enquire or complain about an environmental issue.

http://www.gov.hk/en/residents/environment/public/enquiries/envenquiry.htm

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