Customs and Excise Department

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Disclaimer
* The information contained in this website is provided by the Customs and Excise Department ("C&ED") for general information and reference only. Whilst the C&ED will endeavour to ensure the accuracy of the information on this website, the Government of HKSAR and the C&ED do not guarantee or warrant that such information is accurate. Moreover, the inclusion of hyperlinks to other websites is only to facilitate cross-reference. The Government of HKSAR and the C&ED expressly state that they have not approved or endorsed the content thereof. Users shall verify information obtained from this website by making reference to other sources when making material decisions. The Government of HKSAR and the C&ED is not responsible for any loss or damages incurred for any cause whatsoever in relation to or as a result of the use of the information on this website.

The copyright and all other intellectual property rights in the information on this website belong and are reserved to the relevant owners. The Government of HKSAR and the C&ED shall not be liable for any loss incurred or damages suffered by any person as a result of any actual or alleged infringement of copyright or other intellectual property rights.


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Copyright Notice
* The content available on this website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are protected by copyright. The Government of the Hong Kong Special Administrative Region is the owner of all copyright works contained in this website. Any reproduction, adaptation, distribution, dissemination or making available of such copyright works to the public is strictly prohibited unless prior written authorization is obtained from the Customs & Excise Department.

 

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Privacy Policy Statement
 

* Privacy Policy
* Kinds of Personal Data Held
* Main Purposes of keeping Personal Data
* Practices
* Data Access or Correction Requests
* Charges

 

 

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Privacy Policy
 

The protection of privacy in relation to personal data is the concern of every member of staff in the Customs and Excise Department. When you visit our website, we record your visit only as a ¡®hit¡¯ and do not collect any personal identifiable information about you. The ¡®hit¡¯ information is to allow us to compile general statistics to show the number of visitors to our website.

We respect personal data and are committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance and codes of practice issued by the Privacy Commissioner for Personal Data by -

*

collecting personal data directly related to the functions and activities of the Department, only for lawful purposes, and by lawful and fair means;

* taking all reasonably practicable steps to ensure that personal data are accurate, up-to-date and kept no longer than necessary;
* using the personal data collected only for purposes or directly related purposes for which the data were to be used at the time of the collection, unless the individual concerned has given his/her consent to a change of use or such use is permitted by law;
* taking all reasonably practicable steps to ensure that personal data are protected against unauthorized or accidental access, processing, erasure or other use;
* taking all reasonably practicable steps to ensure that a person can be informed of the kinds of personal data that the Department holds and the purposes for which the data are to be used; and
* permitting the persons to access and correct personal data of which they are the data subjects and process the data access/correction requests in a manner permitted or required by law.
 
 
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Kinds of Personal Data Held
 

We hold the following types of personal data -

* Operational records - personal data are collected from individuals during the daily operation of the Department. Examples are personal data collected from the following categories of data subjects: importers, cross boundary passengers and drivers having undergone customs clearance or selected for personal search, consignee or his representative who witnesses the process of cargo examination, visitors boarding a vessel selected for customs action, airline staff collecting unclaimed baggage, persons whose belongings are detained/seized and persons submitting Import Return on motor vehicles;
* Licensing records - these include personal particulars of applicants for Dutiable Commodities licences, licences/authorizations to import/export controlled chemicals, permits to remove controlled chemicals in transhipment, storage approval for the storage of Schedule 1 or 2 substances under the Control of Chemicals Ordinance, Cap. 145, licences for the manufacture of optical discs, registration as motor vehicle importer/distributor, waiving of duty on hydrocarbon oils, etc;
* Crime investigation and prosecution records - including personal data on suspects, defendants and witnesses who are involved in illegal activities such as smuggling, drug trafficking and abuse of narcotic drugs, intellectual property infringements, false trade description of goods involving origin, licensing and transhipment frauds, illegal import and export of strategic commodities, provision of services for the development and production of weapons of mass destruction, offences against the Ordinances enforced by the Department such as Dutiable Commodities Ordinance, Consumer Goods Safety Ordinance, Import and Export Ordinance and so on;
* Criminal conviction records - these include personal data on persons who have been arrested or convicted of offence;
* Employment-related personal data on serving officers and former employees - these personal data include records of personal and family particulars, education and qualifications, employment history, salary and allowances, terms and conditions of service, housing, medical records, leave and passages, training, investments, outside employment, appraisal reports, promotion board assessments, conduct and discipline and retirement and pension; and
* Other records - including members of the public who make requests under the Code on Access to Information and the Personal Data (Privacy) Ordinance or make enquiries or complaints to the Department.

The Department also holds personal data of persons other than civil servants, including applicants for vacant posts (for appointment as Inspector of Customs and Excise, Customs Officer and Assistant Trade Controls Officer) and non-civil service contract staff employed by the Department.
 

 
 
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Main Purposes of keeping Personal Data
 

In general terms, we collect personal data for the following purposes -

* to protect the Hong Kong Special Administrative Region against smuggling;
* to protect and collect revenue on dutiable goods;
* to detect and deter narcotics trafficking and abuse of narcotics drugs;
* to protect intellectual property rights;
* to protect consumer interests;
* to protect and facilitate legitimate trade and industry and to uphold Hong Kong's trading integrity;
* to fulfil international obligations;
* to serve for a range of employment-related purposes including appointment, integrity checking, postings and transfers, offer/renewal/extension of agreement, incremental credit, training and career development, revision of terms and conditions of service, promotion, discipline, continuation in or removal from office, pensions, retirement benefits and provisions of testimonials. Some personal particulars may be published in Government publications; and
* to serve various purposes such as recovering damages for government vehicles and dealing with enquiries or complaints from members of the public.
 
 
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Practices
 

The Deputy Commissioner is responsible for assessing, monitoring and reviewing personal data protection measures to ensure due compliance with the Ordinance within the Customs and Excise Department.

The following Formation Heads have been appointed as the Personal Data Privacy Officers, responsible for ensuring that the Department's personal data protection measures are applied to the collection, handling, use, processing and disclosure of personal data -

Post Title Abbreviation
Head of Airport Command CS(A)
Head of Control Points Command CS(CP)
Head of Customs Drug Investigation Bureau SS(D)
Head of Customs Liaison Bureau SS(CL)
Head of Intelligence Bureau SS(I)
Head of Intellectual Property Investigation Bureau SS(IP)
Head of Ports and Maritime Command SS(PMC)
Head of Revenue and General Investigation Bureau SS(RG)
Senior Staff Officer (Dutiable Commodities Administration) SS(DC)
Senior Staff Officer (Information Technology) SS(IT)
Senior Staff Officer (Management Services) SS(MS)
Senior Staff Officer (Service Administration) SS(SA)
Senior Staff Officer (Training & Development) SS(TD)
Head of General Investigation and Systems Bureau PTG
Head of Trade Inspection and Verification Bureau PTV
Head of Trade Investigation Bureau PTI
Head of the CEPA and Transhipment Controls Bureau PTT
Head of Consumer Protection and Prosecution Bureau PTP
Departmental Secretary DS
Senior Treasury Accountant STA
Group Head (Special Task Force) S(STF)
Group Head (Complaints Investigation Group) S(CIG)

The following are maintained by the respective Personal Data Privacy Officers to ensure compliance with the Ordinance -

* A register of requests made under the Ordinance;
* A Data Protection Log Book, as provided for in section 27 of the Ordinance; and
* Data Access Request Forms (Form OPS003) for access to personal data held by the Department.
 
 
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Data Access or Correction Requests
 

Data access or correction requests may be made by letter or on a request form obtainable from the following places :

* Personnel Registry of Office of Departmental Administration
9/F, Harbour Building, 38 Pier Road, Central, Hong Kong;
* Office Management and Support Units of all Major Formations;
* Hong Kong Collection Office,
2/F, Harbour Building, 38 Pier Road, Central, Hong Kong; and
* Licence & Permit Division
2/F, Harbour Building, 38 Pier Road, Central, Hong Kong.

Requests should be addressed to:

Commissioner of Customs and Excise
(Attn. : Executive Officer (Personnel)2)
9/F, Harbour Building, 38 Pier Road,
Central, Hong Kong

 

 
 
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Charges
 

A charge will be imposed to cover the cost of photocopying personal data at the rate of HK$1.00 per photocopy or as otherwise provided for or approved by the Secretary for Financial Services and the Treasury.

Customs and Excise Department
July 2003













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2005 | Important notices | Privacy policy Last revision date: 10 June 2008